Let's Get You Taken Care Of

Gas concern, plumbing issue, or a project you're ready to start — we're a real family-run operation, and a real person will get back to you.

Gas Smell or Active Leak? Don't Fill Out a Form

If you're smelling gas, hearing a hiss, or something just doesn't feel right — skip everything on this page and call us directly. Gas calls get priority response, every time.

Send Us a Message

Not an emergency? Fill out the short form below and we'll call you back to talk it through — usually within the hour during business hours. We read every submission ourselves. It doesn't go to a call center.

Send Message

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What Happens After You Reach Out

We know the "submit and wonder" feeling. Here's what actually happens when you contact us.

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Step 1:
We Receive It Directly

Every call and form submission comes straight to us — no answering service, no dispatcher, no franchise system routing your message somewhere unknown.

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Step 2:

We Call You Back


If you submitted a form, expect a callback to talk through what you need. We ask a few questions, give you honest answers, and figure out the best next step together.

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Step 3:

We Get You Scheduled


Once we know what's going on, we confirm a time that works. For urgent issues, we work to get there as fast as possible.

Hours and Response Times

Monday – Friday: 8:00 AM – 5:00 PM


Saturday: By appointment


Sunday: Closed


For urgent gas concerns, call anytime. We'll do our best to respond.


We typically return calls and form submissions within the hour during business hours. If you reach voicemail, leave a message — we call back.

Where We Work

We're based in Clayton and serve homeowners and small commercial properties across the area.


Our primary service area includes Clayton, Raleigh, Cary, and Apex. If you're not sure whether we cover your neighborhood, just call and ask — we'll tell you straight.

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Frequently Asked Questions

Straight answers that reflect our approach

  • How do I schedule with Pro Maxx One?

    The fastest way is to call us directly. If you'd rather start online, fill out the contact form above and we'll call you back to confirm the details and get you on the schedule.

  • How quickly will someone get back to me?

    During business hours, we typically respond to calls and form submissions within the hour. We're a family-owned operation — your message doesn't sit in a queue waiting for a dispatcher to pick it up.

  • Can I book online through House Call Pro?

    Yes, that option is available. Because service times vary depending on what we're walking into, we prefer to talk first so we can give you an accurate window rather than a guess. A quick call usually gets you scheduled faster.

  • What if I'm not sure whether my issue is urgent?

    When in doubt, call. If it involves gas — smell, sound, or a concern you can't quite name — don't wait on a form reply. Call us and describe what you're noticing. We'll tell you exactly what to do next.